Honesty     Trust      Respect     Concern      Love

Casual Duty Worker

• Casual
• Roster will include a mix of shifts including weekends, afternoon and overnight (11pm to 7am).
• Based in Benalla – Molyullah.
• $44.0939 - $48.1090 per hour, plus super.  
• Generous salary packaging options
• Meals provided on-site.

About Odyssey Victoria:
Odyssey Victoria (OV) is a place of hope and positive change for individuals working towards breaking their pattern of addiction. At Odyssey Victoria we believe that every person should have the opportunity to change and grow. Our diverse teams work with individuals, families, and communities to reduce alcohol and other drug (AOD) use, improve mental health, and reconnect people to their family and the community. OV is a dynamic and fast-growing organisation committed to excellence in service provision and innovation in responding to alcohol and other drugs use problems.

About our Circuit Breaker Program:
Circuit Breaker is one of three residential rehabilitation facilities operated by Odyssey Victoria. The Circuit Breaker Program (CB) offers both a short term 6-week residential treatment program as well as a longer term staged residential program in Northeastern Victoria. The program encourages individual motivation for change and provides support to clients in their recovery journey within a physically and psychologically safe environment.

Using a therapeutic community model, the program offers a holistic treatment experience for those seeking help for problematic drug or alcohol use. To enhance individual motivation for change, the Therapeutic Community combines meaningful work and recreational activities, with therapeutic group work and skills development, in a physically and psychologically safe environment. An essential element of the model is the individual residents’ relationship to the peer community.

Role Purpose:
This role will join a team of 9 other Duty Workers to oversee the operation of the program! You will play an active role within a resident’s treatment by being the first point of contact and providing appropriate operational response to resident issues. You will work closely with other clinical and non-clinical staff to align the day-to-day operations as well work closely with the residents to foster therapeutic relationships.    

Prior experience working within a Therapeutic Community Model will be highly advantageous.

Key areas of focus:

• Facilitating the functioning of the residential facility (including after hours and on weekends), ensuring appropriate communication and feedback is provided.
• Holding the staff keys and being the first point of contact for resident issues.
• Facilitating group sessions, including managing conflict through the communique process.
• Communicating relevant information to residents effectively managing the various emotional responses by utilising counselling skills and therapeutic community techniques (e.g., Directive, Encouraging, Supportive and Inconspicuous).
• Implementing appropriate responses to events occurring within the program by consulting with senior and support staff where necessary.
• Supporting the organisation of house activities for residents (e.g., games, music, art, other recreational activities).
• Performing a variety of operational tasks adhering to day-to-day, evening and weekend schedules.
• Managing after hours petty cash in accordance with TC cash handling procedures.
• Administering medication as prescribed, including organising emergency medical appointments, as necessary.
• Fulfilling duties of a First Aid Officer performing first aid in the workplace, as compensated through a FAO allowance.
• Contributing to team activities by participating in staff meetings, program development and review.
• Participating in and supporting reviews of standards in the TC including “Community of Community” reviews.

A week in the role:

If you were here last week, you would have:

• Supported residents through Weekend activities and daily program.
• Worked in collaboration with staff, senior residents, and external services to support withdrawal plan.
• Participated in recreational activities, meals and meetings with staff and residents.
• Enjoyed daily meals prepared by our onsite kitchen.
• Took residents offsite for planned activities and appointments.

Key Selection Criteria:
We are looking for an experienced and passionate Duty work to help facilitate the day-to-day operations of Circuit Breaker.

To be successful in this role, you must…

1. Certificate IV in Alcohol or Other Drugs and/or a diploma in Health, Mental Health, or Allied Health with a minimum of the AOD Skill Set for Health Professionals.
2. Hold a current Victorian Drivers License.
3. Current First Aid & CPR Certificate.
4. Demonstrate the ability to engage residents in dialogue and develop a therapeutic relationship to facilitate a meaningful TC experience.
5. Have the ability to resolve conflict and work with difficult and demanding clients.
6. Have the ability to take initiative and capacity to work independently, adapting to changing organisational needs.
7. Have a comprehensive understanding of alcohol and drug substance abuse and an understanding of residential rehabilitation services.
8. Strong organisational skills (both verbal and written) with a consultative approach to addressing issues.
9. Demonstrated knowledge of record keeping methods, administrative procedures, confidentiality, and privacy protocols.
10. Demonstrated ability to work effectively in a team environment, be open to giving and receiving feedback, and recognise and resolve interpersonal conflict.

For a copy of the position description which outlines the full list of responsibilities and key selection criteria, please click HERE (http://odyssey.org.au/wp-content/uploads/2025/10/POSTC3021-Casual-Duty-Worker-CB.pdf).

What we can give YOU!

In return we are committed to offering you an inclusive and transparent workplace culture where our people can develop to be their very best by:  

• Ongoing learning and development opportunities
• Providing work that is meaningful and challenging
• Access to 24/7 counselling through our Employee Assistance Provider (EAP)

In addition to the above, staff will also be provided monthly Clinical Supervision sessions for professional development and personal wellbeing.
 

Application information

Please apply directly via our careers website (applications via external recruitment websites or via email will not be considered)

Applications should be addressed to Assistant Manager and include your CV and a cover letter addressing the key selection criteria. 

If you have any questions relating to the position, please contact Keir Larter, Assistant Program Manager on, klarter@odyssey.org.au or (03) 5766 6399.
 
We will be assessing applications on a rolling basis and suitable candidates will be shortlisted immediately. This role will close once a suitable candidate has been selected which may be prior to the application deadline, so please don’t wait to apply! 

 

Our commitment to diversity

At OV we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions by encouraging people with disability, Aboriginal Australians, LGBTQIA, young people and people from culturally diverse backgrounds to apply for this position.

Safety screening

OV is committed to child safety and is a child safe organisation. All OV employees must undergo Police Records and Working with Children Checks. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with us.

All Odyssey Victoria sites are smoke free for all employees